At Organic Harvest, we are committed to delivering fresh and high-quality products to your doorstep in a timely manner.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and order value.
- Free shipping may be available on eligible orders as part of promotional offers.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS.
- You can use the tracking information to monitor the status of your shipment.
Delivery Information
- Please ensure that the shipping address and contact details provided are accurate.
- Organic Harvest is not responsible for delays or failed deliveries caused by incorrect address information.
Damaged or Missing Items
- If you receive a damaged product or if any item is missing from your order, please contact our customer support team within 48 hours of delivery.
- We will review the issue and provide an appropriate resolution as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to assist you and ensure a smooth shopping experience.